REPAIRS
All damages and defects must be reported to JUWO immediately using the repair report form.
For self-inflicted damage to the rental object, the tenants must cover the repair costs themselves. A private liability insurance is obligatory. This covers damages that you cause to others: Personal injury or property damage, as well as financial loss or rental damage.
A lost key must be reported to JUWO immediately.
TIPS TO PROTECT YOURSELF FROM DUBIOUS COMPANIES
DEFECTS
All defects or damage must be reported to JUWO immediately using the online form.
For self-inflicted damage to the rental object, the tenants must cover the repair costs themselves. A private liability insurance is obligatory. This covers damages that you cause to others: Personal injury or property damage, as well as financial or rental damage.
Mold is an unwanted visitor. How you can prevent or treat it is explained in the corresponding factsheet. It is important that you always report discovered mold to your JUWO contact person.
You should inform JUWO as soon as possible, even if you only have a suspicion. We will support you in this case and take all necessary steps. In addition, you should read the following factsheet carefully and adhere to the instructions.
FEATURES
No, JUWO does not provide internet. The tenants themselves are responsible for the installation, as well as all costs related to the internet.
Painting the apartment always requires an approval by your JUWO contact person. Woodwork, doors, radiators, etc. must not be painted under any circumstances. Generally, painting the walls in white color is allowed. If you paint your wall in color, it must be painted back to its original state when you move out.
Yes, in Switzerland apartments are usually rented without lights. You are responsible for purchasing and installing them yourself. Our factsheet will help you to connect the lights correctly. When you move out, you have to remove them again.
This is very easy, you will find the instructions on our factsheet. Contact your JUWO contact person in time before the tank is empty. This way, an interruption of the heating system can be prevented.